Working at Westleigh House
20 Chip Lane, Taunton, TA1 1BZ
Operated by Voyage 1 Limited
12 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive management, happy staff and strong safety culture, but limited activities and occasional staffing shortages hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
7/10
✓
Staff were happy in their work and felt well supported by the management and provider. This helped to create a happy atmosphere for people.
Staffing Levels
6/10
✓
Staff told us there was usually enough staff to meet people’s physical and emotional needs. Staff all said how well they worked as a team.
Training & Dev
6/10
✓
There was quality training which supported staff to meet the needs of people with a learning disability or autistic people.
Management
7/10
✓
The registered manager was open and approachable. They led by example to make sure care and support provided was inclusive and empowering. Staff felt supported and all said they would be able to speak up about any concerns.
Programmes
4/10
!
People had access to some activities at the home and in the community. The registered manager was working with staff and people to expand the activities available.
Points to consider
Not many activities happening, so the job is mostly routine care and relatives say more fun things are needed.
One relative told us about a particular activity the person always enjoyed but said, “It’s never happened, more fun things needed."
Staffing is usually enough but not always, so you might feel stretched at times.
Staff told us there was usually enough staff to meet people’s physical and emotional needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews