Last updated: 9 February 2026
"Staff receive regular training, daily support and tailored activities, but weak quality checks and safety lapses like missing skin checks hold it back."
we found that not all relevant risk assessments were in place... one person was not receiving daily skin integrity checks... Medication temperature checks were not completed as regularly as they should have been, and we identified some concerns with the ordering and supply of medicines.
Staff told us they were supported on a daily basis and training, learning and development opportunities were available.
At the time of the inspection, the dependency assessment tool indicated that staffing levels were appropriately managed. One person told us, 'I'd say there are enough staff and they're always running around for us.'
Staff received regular supervision and annual appraisals. Staff were supported to complete 'The Care Certificate'.
Quality assurance systems were in place; however, these were not always effective. For instance, monthly care record audits were not identifying that people's areas of risk were not regularly reviewed or monitored.
An activities co-ordinator was employed at the home. The co-ordinator helped to arrange a variety of different group and one to one activities. Activities were tailored around people's likes and interests.
Managers quality checks are missing some issues like risks not being reviewed often enough.
Quality assurance systems were in place; however, these were not always effective. For instance, monthly care record audits were not identifying that people's areas of risk were not regularly reviewed or monitored.
Staffing is adequate but staff are always running around busy with no sign of extra support.
One person told us, 'I'd say there are enough staff and they're always running around for us.'
Some risks like skin checks not done daily and medication ordering problems make safety shaky.
one person was not receiving daily skin integrity checks... we identified some concerns with the ordering and supply of medicines.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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