Working at Westleigh

we found that not all relevant risk assessments were in place... one person was not receiving daily skin integrity checks... Medication temperature checks were not completed as regularly as they should have been, and we identified some concerns with the ordering and supply of medicines.

At the time of the inspection, the dependency assessment tool indicated that staffing levels were appropriately managed. One person told us, 'I'd say there are enough staff and they're always running around for us.'

Quality assurance systems were in place; however, these were not always effective. For instance, monthly care record audits were not identifying that people's areas of risk were not regularly reviewed or monitored.