Working at Westlands
West Hill Road, Woking, GU22 7UL
Operated by Whitmore Vale Housing Association Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management and positive staff culture with strong safety and good training, but unclear staff retention and no dedicated activities coordinator."
Safety & Risk
8/10
✓
2022: 'Assured... infection outbreaks can be effectively prevented or managed... sufficient supply of PPE'; per 2018: risks assessed, incidents analysed, medicines safe with accurate MARs
Staff Culture
7/10
✓
Per 2018: 'Staff felt supported by management and were encouraged to contribute to the running of the home'; staff said 'The manager is such a good person'
Staffing Levels
6/10
✓
Per 2018: 'There were sufficient numbers of staff present at the home to ensure that people were safe'; 2022: measures in place to mitigate COVID-19 related staff pressures
Training & Dev
7/10
✓
Per 2018: 'Staff had received training in areas such as autism and epilepsy... regular supervision and appraisals'
Management
7/10
✓
Per 2018 inspection: 'People and relatives spoke highly of the management... registered manager was accessible to people at all times. Staff praised the support that they received from management'
Programmes
6/10
✓
Per 2018: 'People had individual activity plans... gardening... music and art... sensory room'; 2022: minibus used for outings to restaurant
Points to consider
Staffing is adequate to keep people safe, but no details on staff retention or low agency use to ensure easy workloads.
There were sufficient numbers of staff present at the home to ensure that people were safe (per 2018 inspection)
Varied activities like gardening, music, art and a sensory room add some interest, but no dedicated coordinator or specialist programmes mentioned.
People had individual activity plans that involved outings and activities that reflected their interests... gardening... music and art... sensory room (per 2018 inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews