Last updated: 10 February 2026
"Supportive leaders and a stable team where staff feel valued and trained well, but no activities programme and unsafe medicines storage are major concerns."
We found some medicines which had expired, or no longer in use had not been disposed of according to guidance. Staff did not monitor the temperature of the medicine’s storage room or fridge to make sure medicines were stored safely.
Staff said they enjoyed their jobs and felt listened to; there were long standing members of the team at all different staff levels.
Although there were enough staff to meet people’s needs, some times of the day were challenging as people required 2 members of staff to meet their mobility needs, and staff were responsible for administering people’s medicines and completing laundry tasks.
Training compliance rates were high, and staff told us they completed learning and development to support their roles.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Per 2023 comprehensive inspection: People told us they had the opportunity to participate in activities or not participate as they saw fit. One person commented, 'I love colouring and have colouring books.'
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2023 comprehensive inspection: People told us they had the opportunity to participate in activities or not participate as they saw fit.
Some problems storing and throwing away medicines safely.
We found some medicines which had expired, or no longer in use had not been disposed of according to guidance. Staff did not monitor the temperature of the medicine’s storage room or fridge.
Staff get stretched at busy times doing laundry and meds alongside care.
Although there were enough staff to meet people’s needs, some times of the day were challenging as people required 2 members of staff to meet their mobility needs, and staff were responsible for administering people’s medicines and completing laundry tasks.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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