Working at Westholme Care Home Limited
24-28 Victoria Road, Lytham St. Annes, FY8 1LE
Operated by Westholme Care Home Limited
26 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive leaders and a stable team where staff feel valued and trained well, but no activities programme and unsafe medicines storage are major concerns."
Safety & Risk
5/10
!
We found some medicines which had expired, or no longer in use had not been disposed of according to guidance. Staff did not monitor the temperature of the medicine’s storage room or fridge to make sure medicines were stored safely.
Staff Culture
7/10
✓
Staff said they enjoyed their jobs and felt listened to; there were long standing members of the team at all different staff levels.
Staffing Levels
6/10
✓
Although there were enough staff to meet people’s needs, some times of the day were challenging as people required 2 members of staff to meet their mobility needs, and staff were responsible for administering people’s medicines and completing laundry tasks.
Training & Dev
6/10
✓
Training compliance rates were high, and staff told us they completed learning and development to support their roles.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Programmes
3/10
✕
Per 2023 comprehensive inspection: People told us they had the opportunity to participate in activities or not participate as they saw fit. One person commented, 'I love colouring and have colouring books.'
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2023 comprehensive inspection: People told us they had the opportunity to participate in activities or not participate as they saw fit.
Some problems storing and throwing away medicines safely.
We found some medicines which had expired, or no longer in use had not been disposed of according to guidance. Staff did not monitor the temperature of the medicine’s storage room or fridge.
Staff get stretched at busy times doing laundry and meds alongside care.
Although there were enough staff to meet people’s needs, some times of the day were challenging as people required 2 members of staff to meet their mobility needs, and staff were responsible for administering people’s medicines and completing laundry tasks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews