Last updated: 9 February 2026
"Staff well-trained and feel supported with enough on duty and strong safety, but no registered manager and basic activities hold it back."
Effective arrangements were in place to keep people safe. No one had experienced an accident since the last inspection.
Staff felt they could approach the manager to discuss any worries or concerns.
There were sufficient staff on duty to meet people's needs.
The manager maintained a staff training matrix to check staff were up-to-date with their training. Staff confirmed they had received training.
The service did not have a manager registered with the Care Quality Commission. The manager had begun their application process to register.
People were engaged in a range of activities including employment and were supported to access community facilities as they wished.
No permanent manager registered yet, so leadership stability is lacking.
The service did not have a manager registered with the Care Quality Commission. The manager had begun their application process to register.
No dedicated activities coordinator or specialist programmes, just basic community access and employment support.
People were engaged in a range of activities including employment and were supported to access community facilities as they wished.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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