Last updated: 9 February 2026
"Visible leadership fosters a positive, welcoming team culture with good training and safety, but staffing levels and activities receive mixed feedback."
Medicines were safely managed... Accidents, incidents and safeguarding concerns were reported, investigated and recorded... The management team regularly reviewed and analysed accident and incident records
Staff felt able to express their opinions, felt their suggestions were listened to... Staff told us, 'Everyone is very welcoming... We all work as a team'
provider's dependency information stated there were enough staff to meet people's needs, however we received mixed feedback from people and staff about staffing levels at the home recently
There was specialist training specific to people's individual needs, with guidance and plans. This included epilepsy, dementia awareness, and diabetes
The home's management and leadership were visible with a culture of openness, positivity and honesty. Staff told us, 'As a company they treat their staff well and the managers are visible'
Staff planned and facilitated a range of activities each day... Activities included; singing, baking and quizzes... Feedback from people and relatives regarding the activities was mixed
Staffing is adequate but nothing special, with mixed feedback about busy times when people have to wait
we received mixed feedback from people and staff about staffing levels at the home recently. One person told us... when [care staff] are very busy
Only basic activities like singing, baking and quizzes with no coordinator, and mixed feedback on variety especially weekends
Activities included; singing, baking and quizzes. Feedback... [the provider] could do more at weekends, if [staff] could take people out more
Some gaps in medication guidance for as-needed drugs which needed fixing
Guidance to support staff when making decisions for administering 'as and when required' (PRN) medicines lacked person centred information... The registered manager took action
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp