Working at Westgate House

Staffing is adequate but they use bank staff to cover shifts.

One staff member told us, 'At the moment there is enough staff. We have bank staff to cover.'

Only standard training like safeguarding and medicines checks, no funded qualifications or career development.

Staff had received training in safeguarding people and knew how to report concerns. Staff were unable to administer medicines unless they were trained to do so. This included regular training and competency checks.

Basic activities with a coordinator like singers and group entertainment, no specialist programmes to make the role more varied.

The home employed an activities co-ordinator to provide and arrange suitable activities... During the inspection the home had a professional singer providing entertainment to people. We saw people dancing and singing.