Last updated: 10 February 2026
"Supportive managers and high staff morale create a warm atmosphere, but adequate staffing and basic activities hold it back."
Medicines were safely received, stored, administered... Staff were trained to administer medicines... Action was taken when accidents and incidents happened to reduce the risk of recurrence.
Staff morale was high and the atmosphere within the home was happy and warm. Staff told us they felt listened to and supported... The support is unbelievable.
There were enough safely recruited staff employed so that people received care when they needed it. Staff were well-organized.
Staff completed induction and training... Additional training for staff and nurses had been carried out... dementia stimulation activity had been created and delivered to staff.
The provider and registered managers were open and approachable... Staff told us they felt listened to and supported by the registered managers... 'I know I can knock on that door and they [managers] will drop everything.'
Dedicated activity staff created a stimulating environment... read, sort, hang or fold washing, do puzzles, listen to music, watch films or enjoy doll therapy... coffee mornings... party.
Staffing is adequate to meet care needs but nothing special, with no details on agency use or staff retention.
There were enough safely recruited staff employed so that people received care when they needed it.
Activities include variety like puzzles, dancing and doll therapy with a coordinator, but no specialist or innovative programmes.
Dedicated activity staff created a stimulating environment and offered people meaningful activity... puzzles, listen to music... doll therapy... coffee mornings... party.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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