Working at Westfield Lodge Care Home
Weston Coyney Road, Stoke On Trent, ST3 6ES
Operated by Westfield Lodge Care Limited
54 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in an open culture with supportive management and strong safety, but staffing lacks good retention and training is basic."
Safety & Risk
8/10
✓
Risk assessments and care plans were in place... staff followed these... Staff had received training in medicine administration... The registered manager analysed the incidents and ensured action had been taken to lower further occurrences.
Staff Culture
8/10
✓
Staff were proud to work for the service and spoke highly of the culture and positive management structure... staff felt valued and respected by them.
Staffing Levels
6/10
✓
People told us there were enough staff available... We saw there were enough staff available to meet people's needs in a timely manner.
Training & Dev
6/10
✓
Staff received an induction at the service and training before they provided support to people... Staff received a supervision, which gave them an opportunity to discuss any areas of development.
Management
8/10
✓
Staff told us the registered manager was open and transparent and available to them when needed. One staff member said, 'The registered manager is very good, she is direct and fair, but firm. The culture is open and transparent...'
Programmes
6/10
✓
On the day of the inspection we saw people were supported to visit the local pub for a meal and to play bingo. People who stayed at the service chatted to staff and had one to one sessions with the activity co-ordinator.
Points to consider
Staffing is adequate to meet needs in a timely way, but no details on staff retention or minimal agency use.
People told us there were enough staff available... We saw there were enough staff available to meet people's needs in a timely manner.
Training covers induction, online modules, and supervisions, but no specialist courses or funded qualifications.
Staff received an induction at the service and training before they provided support to people. Staff explained this was provided using online learning and practical based learning... Staff received a supervision.
Activities include outings, bingo, and one-to-one sessions with a coordinator, but no specialist programmes or innovative approaches.
People told us they had opportunities to access interests and hobbies... trip out every Monday... visit the local pub for a meal and to play bingo... one to one sessions with the activity co-ordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews