Last updated: 10 February 2026
"Supportive management and a positive team culture stand out, but staffing lacks strong retention and activities miss a dedicated coordinator."
The service was safely managed, there were a range of audits in place to monitor the standard of safety within the home, and issues were quickly acted upon.
Managers had created a culture which was open, collaborative and respectful. Staff we spoke with described the staff team as 'flexible' and said there was a 'good team atmosphere.'
Staff were deployed in sufficient numbers so that people received care when they required it. Staff told us they felt there were enough staff on duty.
Staff told us they received training which helped them understand their roles. One staff member said: 'The training's really good, and there's plenty of it.'
Staff told us they felt supported by the management team, with one staff member describing the management team as 'so supportive, always approachable.'
The service had its own transport to increase flexibility of activities... People went on holidays of their choice and trips out several times a year.
Staffing levels are adequate and staff say they can manage by helping each other, but no details on low agency use or good staff retention.
Staff were deployed in sufficient numbers so that people received care when they required it. Staff told us they felt there were enough staff on duty and described how staff supported one another.
Some trips, holidays and garden work make the days varied, but no dedicated activities coordinator or specialist engagement programmes.
People went on holidays of their choice and trips out several times a year. These were planned during meetings so that people could chose what activities took place... There was easy access to the communal landscaped gardens, which people using the service were involved in developing.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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