Working at Western House
211 Western Road, Derby, DE3 9GU
Operated by Derbyshire Care Services Ltd
5 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported with good communication, regular supervisions, and strong safety reviews, although staffing is adequate without details on retention."
Safety & Risk
8/10
✓
Incidents were reviewed by the registered manager and deputy, to look for any themes and trends and identify any actions that could be taken to minimise reoccurrence.
Staff Culture
8/10
✓
A member of staff told us, 'I would say this service is a lovely place to work. The management team are very supportive. The communication is really good.'
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff.
Training & Dev
/10
✕
Management
7/10
✓
Staff confirmed they received regular supervisions and support from the management team.
Programmes
/10
✕
Points to consider
Staff numbers are sufficient but nothing special, no word on staff retention or agency use.
Enough trained staff were available to support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews