Last updated: 9 February 2026
"Supportive management and positive staff culture where everyone feels valued, but unclear staff stability and no specialist activity programmes."
Manager had 'clear processes... positive learning culture'; relatives and staff gave examples of learning from incidents like pressure ulcer; health professionals confirmed immediate action and reviews.
'Staff morale is good, if we have issues we are able to voice them and get them sorted.' Staff very positive about speaking up, open door policy, felt valued.
Per 2019 comprehensive inspection: 'Sufficient staffing levels were being maintained and... staffing support matched the level of assessed needs'; people said 'There are enough staff'.
'React to Red.' This is a nationally recognised programme... Staff told us they were happy... given opportunities to further their training to widen their skills; regular supervisions.
Staff told us “Brilliant management team, they bend over backwards to support us.” They had an open door policy, held regular staff meetings and supervisions were positive.
'a variety of activities are regularly undertaken to promote well-being'; summer fete, coffee mornings, key worker outings like bowls; per 2019: activities co-ordinator, trips, entertainers.
Staff numbers are enough to meet needs, but no details on team stability or agency worker use.
Per 2019 comprehensive inspection: 'Sufficient staffing levels were being maintained and staffing support matched the level of assessed needs'
Varied activities like fetes and outings keep things interesting, but no specialist programmes to make the job more creative.
'a variety of activities are regularly undertaken to promote well-being'; summer fete, coffee mornings
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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