Last updated: 9 February 2026
"Staff receive good training and feel supported, but management of pressure equipment, medicine records, and staff deployment at key times need improvement."
Per 2019 comprehensive inspection: Medicines were administered safely by competent staff. Per 2021 targeted inspection: We were assured that the provider was using PPE effectively and safely.
Per 2019 comprehensive inspection: Staff felt supported and told us they received any support or guidance they asked for. One staff member said, 'It's a really good place to work.'
Per 2019 comprehensive inspection: Staff told us that there were enough staff to do their job safely and well. However we did receive negative feedback from staff and visitors about the deployment of staff at key times of the day and weekends.
Per 2019 comprehensive inspection: New staff completed an induction aligned with the Care Certificate. Staff received regular supervisions with the registered manager.
Per 2019 comprehensive inspection: improvements were needed for the management of pressure relieving equipment to ensure they were always correctly set and for medicine record keeping.
Per 2019 comprehensive inspection: Activities on offer included word games, exercise, floor games, and reminiscence sessions. Trips out into the local community were also arranged.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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