Working at Westerleigh

Staffing is adequate but relies on agency workers sometimes, and weekends can feel short-staffed.

The service made use of agency staff to fill any shortfalls in staffing... relatives... suggest weekends and night shifts could be better staffed.

Ongoing medication errors by permanent and agency staff, despite training and checks.

There were a number of medicines errors, by both agency and permanent staff... numbers remained high... Professionals remained concerned about the number of medicine errors.

Only standard training mentioned, no specialist courses or funded qualifications.

Staff had undertaken a range of training and development... Staff were largely up to date with key training across a range of areas.