Working at Westerham Place Residential Care Home
Westerham Place, Westerham, TN16 1TD
Operated by Yewcare Limited
33 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel heard by management and benefit from strong safety, but some agency staffing and basic activities without innovation hold it back."
Safety & Risk
8/10
✓
People were protected from abuse. Risks to people were assessed and minimised. People received their medicines safely.
Staff Culture
7/10
✓
One staff member said, 'It's fast paced but I love it and I've never loved my job before.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff to keep people safe and meet their needs. Where agency staff were required the registered manager used one provider.
Training & Dev
7/10
✓
Staff were also supported to undertake other health and social care qualifications relevant to their roles.
Management
8/10
✓
Staff said they were comfortable speaking out and felt management listened to their suggestions.
Programmes
6/10
✓
The home employed an activities coordinator, who completed individual activity profiles for each person which took into account their personal interests. The service produced a weekly 'newspaper'.
Points to consider
Staffing is adequate and meets needs, but they use some agency workers at times.
Where agency staff were required the registered manager used one provider, and was supplied with staff profiles of the candidates which included details of their qualifications, photographic identification and DBS checks.
There is an activities coordinator with individual plans and a weekly newspaper, but no specialist programmes or innovative approaches to enrich the role.
The home employed an activities coordinator, who completed individual activity profiles for each person... The service produced a weekly 'newspaper' which included articles from key historical dates.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews