Last updated: 9 February 2026
"A positive culture with approachable staff and manager plus people feeling safe, but basic group activities and audits missing some care record errors."
People told us they felt safe... Staff understood their responsibilities to safeguard people from the risk of potential abuse... People received their medicines by staff who were trained and assessed as competent to administer them.
People, their relatives and staff told us they were approachable and listened to them. Comments included, 'The manager runs the home very well' and 'It's not like a manager/staff feel there, they are treating everyone as equal'.
People were supported by enough staff who knew them well. Staff told us there was enough time to spend with people, our observations confirmed this.
Staff received training relevant to their roles and demonstrated knowledge on how they provided safe care to people. Staff received medicine training and their competencies were assessed by the registered manager.
Quality assurance processes were in place; however, audits of care records had not always identified some inaccuracies in some people's care records. The registered manager told us of their plans to increase further monitoring of records.
A programme of activities was available for people to join. During the inspection people attended bingo... We observed people engaging with a sing-along in the afternoon. Relatives told us '[Person] enjoys activities that are music based'.
Activities are basic group things like bingo and sing-alongs with some music, no dedicated coordinator so shifts are mostly routine care.
A programme of activities was available for people to join. During the inspection people attended bingo and for people who did not wish to join in, they could to choose between reading, watching TV or chatting amongst themselves.
Staffing levels are enough with time to chat to residents, but no details on how many long-serving staff or avoiding agency altogether.
There were enough staff to safely support people. Staff told us, 'There are enough staff, we don't have many residents who need a lot of help... but it means we have time to talk with people'.
Training covers basics like safeguarding and medicines checks, but no specialist courses or funded qualifications for career growth.
Staff received training relevant to their roles and demonstrated knowledge on how they provided safe care to people.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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