Working at Westcott House Nursing Home
Guildford Road, Dorking, RH4 3QD
Operated by Y & M Care Westcott Ltd
60 bedsNursing homes
Workplace Score
8.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.0/10
Key Finding
"Dedicated hands-on management, supportive culture with good teamwork, and strong safety including infection prevention."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through layout and hygiene, managing outbreaks effectively, and had an up-to-date infection prevention and control policy.
Staff Culture
8/10
✓
Staff told us they felt very supported and there was good teamwork.
Staffing Levels
/10
✕
Training & Dev
/10
✕
Management
8/10
✓
The registered manager cared for these people herself and told us, 'I was here from seven in the morning until seven at night caring for them and it was so rewarding to see people getting better.'
Programmes
/10
✕
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews