Last updated: 9 February 2026
"Supportive management and strong safety systems, but busy staffing and limited one-to-one bedroom activities hold it back."
Systems were in place to protect people from the risk of abuse. Staff received training and understood the actions they must take if they felt someone was being harmed or abused.
Staff felt supported by the registered manager and wider management team.
Staffing levels were safe although staff told us they were very busy due to the physical needs of people.
Staff completed an induction and received the training they needed to support people effectively.
Staff we spoke with told us the registered manager was very supportive and felt confident in sharing any concerns.
Activities were available for people to access. Due to the health needs of a number of people many activities were provided on a 1-1 basis in people's bedrooms.
Staffing is adequate but staff say they are very busy and pushed.
Staffing levels were safe although staff told us they were very busy due to the physical needs of people. A person commented, "I think there are enough staff. They are pushed but very committed."
Only basic one-to-one activities in bedrooms, no lively group programme or coordinator.
Activities were available for people to access. Due to the health needs of a number of people many activities were provided on a 1-1 basis in people's bedrooms. We discussed the quiet environment with the management team, and we were told activities would be an area of focus.
Only standard induction and mandatory training, no specialist courses or funded qualifications.
Staff completed an induction and received the training they needed to support people effectively. Staff also received ongoing support through supervision and observations of their practice.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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