Working at Westbury Nursing Home And Westbury Garden Suite
Falcondale Road, Bristol, BS9 3JH
Operated by Westbury Care Limited
90 bedsNursing homesResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and a happy team with strong safety systems, although staffing relies heavily on agency workers while recruiting permanent staff."
Safety & Risk
8/10
✓
Systems were in place to protect people from the risk of abuse. Staff received safeguarding training... Incident monitoring records were appropriately used to understand themes.
Staff Culture
7/10
✓
Staff were enthusiastic and happy in their work. They felt supported within their roles. Staff described working together as a team.
Staffing Levels
5/10
!
They seem to have enough staff here. They use a lot of agency, but the manager has explained to us they are recruiting staff of their own.
Training & Dev
/10
✕
Not covered in 2022 focused inspection; 2017 report more than 2 years old.
Management
7/10
✓
Staff comments included, 'We are really lucky the manager is just as nice as the previous one... He cares for... staff'. 'He is a great manager. He is incredibly knowledgeable and passionate'.
Programmes
/10
✕
Not covered in 2022 focused inspection; 2017 report more than 2 years old.
Points to consider
Staffing is adequate but relies on a lot of agency workers while they recruit more permanent staff.
They seem to have enough staff here. They use a lot of agency, but the manager has explained to us they are recruiting staff of their own.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews