Last updated: 9 February 2026
"Supportive management, stable staff team and positive family-like culture, although limited activities without a dedicated coordinator make shifts mostly routine."
We were assured that the provider was using PPE effectively... preventing infections... infection prevention and control policy up to date. Per 2022 inspection.
Staff told us that they enjoyed working... 'I feel really supported, we look after each other'... 'feels like a family'... positive culture. Per 2018 comprehensive inspection.
Staff were deployed in appropriate numbers... staff team is very stable... back up staff recruited to cover absences. Per 2018 comprehensive inspection.
Staff training had been consistently updated... relevant to their role including autism awareness... regular supervision and annual appraisals. Per 2018 comprehensive inspection.
The registered manager was accessible and approachable... open door policy. Staff had regular supervisions... felt supported. Per 2018 comprehensive inspection.
People participated in leisure activities... going out to dinner, attending community events, personal shopping, fashion show. Per 2018 comprehensive inspection.
Some community outings and events like shopping and fashion shows but no dedicated activities coordinator or specialist programmes, so shifts are mostly routine personal care.
People participated in leisure activities, for example going out to dinner, attending community events and personal shopping. The registered manager arranged for a clothes shop to visit... fashion show. Per 2018 comprehensive inspection.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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