Last updated: 10 February 2026
"Staff feel supported with a strong team culture and good management, but no structured activities programme holds it back."
Risks to people were managed appropriately and reviewed on a regular basis. Medicines were managed safely. The provider had systems in place to review and analyse accidents and incidents.
Staff were happy in their work and felt supported by the management team. Staff told us there was a strong feeling of teamwork. They told us good working relationships supported by effective communication created a happy and relaxed atmosphere.
There were enough staff available to meet people's needs. Staff had been recruited safely and relevant checks were completed before they commenced working within the service.
Staff completed a comprehensive induction supported by a structured training programme. Staff felt supported by the registered manager and received regular supervision meetings to develop their practice.
The registered manager promoted the visions and values of the service by embedding an open and honest culture. Staff felt supported in their role and had formed good working relationships.
People were encouraged to socialise, pursue their interests and hobbies and try new things. People were supported to be involved in the community and completed volunteer work at various organisations.
No structured activities programme or coordinator, so the role is mostly routine care with basic socialising and hobbies.
People were encouraged to socialise, pursue their interests and hobbies and try new things.
Staffing is adequate with enough staff, but nothing special like low agency use or staff comments on easy workloads.
There were enough staff available to meet people's needs.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Staff completed a comprehensive induction supported by a structured training programme.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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