Working at Westbourne House Nursing Home

Only standard mandatory training like safeguarding and mental capacity noted as up to date, no specialist courses or funded qualifications.

Staff had all received up to date safeguarding training and implemented this learning into their practice. Staff had also received up to date training on the mental capacity act at the time of the inspection.

Basic social activities and themed events like Diwali, no dedicated coordinator or specialist programmes.

We saw evidence of cultures being celebrated at the service, such as organising events for Diwali. There were social activities which were adapted to meet everyone’s needs at the service.

Some gaps in medication records like no opening dates on liquids and eye drops, and missing allergy details.

we identified some medicine shortfalls... These included liquid medications and eye-drops with no dates of opening, some people’s medication administration records did not detail their allergies