Last updated: 9 February 2026
"Good training and safety practices with staff feeling supported and varied activities, but no permanent manager in post and adequate staffing hold it back."
People were protected from the risk of abuse because staff had the knowledge and understanding to safeguard people. People's medicines were managed safely using a new electronic system.
A member of staff told us, 'I definitely feel supported'. We heard positive comments about the manager from staff such as 'absolutely marvellous' and 'very approachable'.
People were supported by sufficient staffing levels. A relative told us they thought there were enough staff and responses to call bells were satisfactory.
Staff had received training such as, moving and handling and dementia. Staff had also achieved nationally recognised vocational qualifications in social care. Staff had regular individual meetings called supervision sessions with senior staff.
At the time of our inspection visit Westbourne Nursing Home did not have a registered manager in post.
The activities schedule for January 2019 included, musical entertainment, baking, reminiscence discussions, musical bingo, quizzes and visits from a 'pat dog'. Local children visited the home at times for performances.
No permanent manager in post.
At the time of our inspection visit Westbourne Nursing Home did not have a registered manager in post.
Staffing is adequate but nothing special, with enough staff to meet basic needs.
People were supported by sufficient staffing levels. A relative told us they thought there were enough staff and responses to call bells were satisfactory.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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