Last updated: 9 February 2026
"Approachable management and strong safeguarding practices, but staffing lacks stable teams and training is basic."
Staff understood their responsibilities in relation to safeguarding people from abuse. Accidents and incidents were reviewed for learning and themes.
Staff told us the registered manager was approachable and open to ideas. One staff member said, 'The management team want to keep making the support we give better, which is really positive.'
There were sufficient staff to meet people's needs and keep them safe.
Staff completed a mixture of online and face to face training in a range of subjects specific to their roles, including enablement.
People and staff told us the management team were approachable and open to suggestions.
There was an activities coordinator who completed crosswords with people one on one or read through the news headlines with people. There were also group activities such as entertainers, summer fairs and organisations bringing animals in.
Staffing is adequate with enough staff on shifts after recent improvements, but no details on stable teams or low agency use.
There were sufficient staff to meet people's needs and keep them safe. Since our last inspection staffing levels had been assessed and improved.
Training covers basics and some skills like helping people regain independence, but no funded qualifications or career development mentioned.
Staff continued to receive the training and support to complete their roles. Staff completed a mixture of online and face to face training in a range of subjects specific to their roles, including enablement.
Activities have a coordinator with variety like crosswords, entertainers and animal visits, but no specialist programmes or innovative approaches.
There was an activities coordinator who completed crosswords with people one on one or read through the news headlines with people. There were also group activities such as entertainers, summer fairs and organisations bringing animals in.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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