Working at West View Integrated Care Centre

Staffing is adequate with enough staff on shifts after recent improvements, but no details on stable teams or low agency use.

There were sufficient staff to meet people's needs and keep them safe. Since our last inspection staffing levels had been assessed and improved.

Training covers basics and some skills like helping people regain independence, but no funded qualifications or career development mentioned.

Staff continued to receive the training and support to complete their roles. Staff completed a mixture of online and face to face training in a range of subjects specific to their roles, including enablement.

Activities have a coordinator with variety like crosswords, entertainers and animal visits, but no specialist programmes or innovative approaches.

There was an activities coordinator who completed crosswords with people one on one or read through the news headlines with people. There were also group activities such as entertainers, summer fairs and organisations bringing animals in.