Working at West Oak

Per 2021 targeted inspection: We were assured that the provider was using personal protective equipment effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.

Per 2018 comprehensive inspection: Staff told us they were very happy working in the service. They felt included in decision making and improving the service.

Per 2018 comprehensive inspection: Agency staff were not employed by the service, although they had been, in the past. Rotas illustrated that staff shortfalls were covered internally by staff where possible.

Per 2018 comprehensive inspection: The service supported staff to complete national vocational qualifications as well as any professional training they felt would further support them in their role.

Per 2018 comprehensive inspection: Staff spoke highly of the management team. They found them approachable, open and said they were a continuous presence at the home.

Per 2018 comprehensive inspection: The service offered a scheme to a local special needs college... children would read, sing and perform small plays for people... resident dog.