Working at West Lancashire Short Break Services
7 School Lane, Skelmersdale, WN8 8EH
Operated by Lancashire County Council
6 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel valued with good training and morale, but no registered manager in place yet and occasional staffing shortages hold it back."
Safety & Risk
5/10
!
Safeguarding processes were robust, incidents learnt from, medicines managed safely, but risk information in support plans not always robust or contemporaneous.
Staff Culture
6/10
✓
Morale was good, and staff told us they felt valued and had access to support. Managers led by example and staff were encouraged to speak up.
Staffing Levels
5/10
!
There was generally enough safely recruited and trained staff to meet people’s needs. However, a couple of relatives fed back occasionally, there were not enough staff to safely facilitate placements.
Training & Dev
6/10
✓
Staff had access to appropriate training, received regular supervisions and felt well supported. Personalised training plans detailed mandatory and refresher training, and specific courses.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post, but a new manager had been employed and had applied to register.
Programmes
5/10
!
People had access to a sensory room, community outings like bowling, bingo, jigsaws, walks, baking and gardening.
Points to consider
No permanent manager in place yet, as the new one has just applied to register.
At the time of our inspection there was not a registered manager in post, but a new manager had been employed and had applied to register.
Staffing is usually adequate but relatives say there are occasional shortages that stretch the team.
a couple of relatives fed back occasionally, there were not enough staff to safely facilitate placements.
Risk details in plans are sometimes out of date or incomplete, making it harder to manage behaviours safely every shift.
Staff did not ensure information about risks to people was robust... Records relating to restrictive practices... had not been reviewed in 2 years.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews