Working at West House Care Home Limited

Staffing is adequate but nothing special, just enough staff to meet needs with no details on retention or agency use.

Enough staff were on duty to meet the needs of people. The registered manager regularly reviewed staffing levels to ensure people's changing needs were met.

Only standard mandatory training and supervisions, no specialist courses or funded qualifications.

Per 2018 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals.

Basic activities like singing, dancing, tea parties and church services, no dedicated coordinator or special programmes.

Per 2018 comprehensive inspection: We observed people singing and dancing in the lounge with staff. We saw recent events had included a royal wedding tea party and a church service.