Working at West Hallam Care Home
8 Newdigate Street, Ilkeston, DE7 6GZ
Operated by Ashmere Derbyshire Limited
31 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A stable staff team with positive management and strong safety practices, although training and activities lack specialist depth."
Safety & Risk
8/10
✓
People felt safe... Staff understood how to protect people from abuse. Registered manager reviewed accident and incident records... Electronic medicines system with daily oversight and immediate actions.
Staff Culture
7/10
✓
People, their relatives and staff appreciated the benefits of a happy place... to work in. Staff were proud to uphold the ethos... felt valued and supported.
Staffing Levels
7/10
✓
People were supported by a stable and consistent staff team. One relative told us, 'Staff have been there a long time.' There were sufficient staff available... 'always enough staff to support them.'
Training & Dev
6/10
✓
Staff had completed training on how to recognise and report concerns... Staff were trained to be competent and confident to ensure people's medicines were safely managed. Reviewed 2 staff files including supervision.
Management
7/10
✓
Feedback from staff about the registered manager was consistently positive. Staff were clear about their roles and responsibilities and felt valued and supported.
Programmes
6/10
✓
The activity team engaged with the local community, promoting opportunities... in a variety of activities and events. Per 2023; 2018 detailed activities organiser with crafts, sing-alongs, outings.
Points to consider
Only standard training like safeguarding and medicines is detailed, no specialist courses, funded qualifications or career paths mentioned.
Staff had completed training on how to recognise and report concerns and understood how to protect people from abuse. Staff were trained to be competent... for medicines.
Activities team runs varied events and community links, but no specialist programmes or creative innovations to enrich the role beyond routine care.
The activity team engaged with the local community, promoting opportunities for people and their families to become involved in a variety of activities and events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews