Working at West Dean
77-79, Lincoln, LN1 1HS
Operated by Achieve Together Limited
16 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Experienced leadership with staff feeling supported, strong safety and good training, although staffing lacks stability and activities need better coordination."
Safety & Risk
8/10
✓
Processes were in place to protect people from abuse. Staff assessed risks to people's health and safety... Medicines were managed safely. Staff were encouraged to report incidents and accidents.
Staff Culture
7/10
✓
The culture within the service was open, welcoming and friendly. Staff worked well together and told us there was good team working.
Staffing Levels
6/10
✓
Sufficient staff were available to provide a timely response to people and provide safe care. People generally felt there were enough staff available to meet their needs in a timely way.
Training & Dev
7/10
✓
Staff were well trained and were given regular opportunities to review their work and identify their learning and development needs. Staff had completed a range of additional courses relevant to their roles and received regular supervision and appraisal.
Management
7/10
✓
The service was well led by an experienced registered manager who was well regarded and respected by people using the service, staff and external professionals. The registered manager and deputy manager were well known to people using the service and staff felt well supported.
Programmes
6/10
✓
People were offered opportunities to engage in social activities. A list of events in the locality were posted... staff also organised social activities. Examples included gym, walking, allotment and paid domestic work.
Points to consider
Staff numbers are sufficient to meet needs but no details on stable team or low agency use to make workloads easy.
Sufficient staff were available to provide a timely response to people and provide safe care. People generally felt there were enough staff available to meet their needs in a timely way.
Some outings and personal interests like gym and allotment are supported but no dedicated coordinator or specialist activity programmes.
People were offered opportunities to engage in social activities. A list of events in the locality were posted in the communal areas each month and staff also organised social activities... gym several times a week... allotment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews