Working at West Cotes Residential Care Home
70 South Parade, Skegness, PE25 3HP
Operated by Dr Bijoy Sinha & Dr Madhulika Sinha
17 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good staffing, ongoing training and improving staff morale, but management oversight, activities and infection control need strengthening."
Safety & Risk
4/10
!
The provider had systems in place to ensure that they monitored staff for signs of infection. However, records showed that the staff had failed to take and record their temperatures each morning.
Staff Culture
6/10
✓
Staff told us that they could see that the home was improving under the new provider and manager and felt that the morale and communication in the home had improved.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. One member of staff told us, 'The staffing levels are good.' Systems were in place to ensure that staff were available to cover colleagues shifts in case of sickness.
Training & Dev
6/10
✓
Staff had ongoing training and supervision to ensure that their skills remained up to date. This was done through online learning and some face to face training.
Management
4/10
!
Management of the home had improved and audits were in place. However, some planned actions were vague. More time was needed to ensure that the systems to monitor care were embedded in the management of the home.
Programmes
4/10
!
There was not a current activities coordinator for the home. However, as there was a reduced number of people living at the home activities were provided by the care staff... Records showed activities such as nail care and art had been offered to people.
Points to consider
Managers have made some improvements but oversight is not strong enough yet with vague action plans and systems not fully in place.
some planned actions were vague. More time was needed to ensure that the systems to monitor care were embedded
No activities coordinator so care staff provide only basic activities like nail care and art.
There was not a current activities coordinator for the home... Records showed activities such as nail care and art had been offered to people.
Staff not consistently checking temperatures at the start of shifts so infection control has gaps.
records showed that the staff had failed to take and record their temperatures each morning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews