Last updated: 10 February 2026
"A friendly supportive culture and effective safety protections, although adequate staffing lacks retention details and training offers no career development."
The provider had effective systems in place to protect people from abuse. Accidents and incidents were appropriately recorded and reported. All incidents and accidents were reviewed on a monthly basis during clinical monitoring meetings.
There was a friendly, open, positive and supportive culture at the home. Staff were enthusiastic and knowledgeable about their roles. Staff worked well together and promoted an open culture.
People, their relatives and staff told us there were enough staff to meet people's needs. We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Per 2019 comprehensive inspection: Formal training had been completed and ongoing refresher training was provided. The provider's induction training incorporated the requirements of the Care Certificate.
Staff told us the registered manager and provider were approachable and always available for advice and support. The registered manager said they had an 'open door' policy and said staff knew they would be available to listen to any concerns of staff and to provide solutions to address these.
Per 2019 comprehensive inspection: People were supported to take part in a rich programme of planned and spontaneous activities... two activities coordinators... local dementia friendly woodland walk every month... visits from a variety of animals, themed arts and crafts sessions.
Staffing is adequate with enough staff on the rotas to cover needs, but no details on agency use or staff retention.
People, their relatives and staff told us there were enough staff to meet people's needs. We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Only standard training and refreshers with no funded qualifications or career development paths mentioned.
Per 2019 comprehensive inspection: Formal training had been completed and ongoing refresher training was provided. The provider's induction training incorporated the requirements of the Care Certificate.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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