Working at Wessex Lodge Nursing Home
Jobson Close, Whitchurch, RG28 7DX
Operated by Hestia Care Limited
40 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"Staff feel supported with good training, supervisions and varied activities, but gaps in safety records, medicines and stretched weekend staffing hold it back."
Safety & Risk
3/10
✕
Records in relation to risks associated with people’s care, medicines and safety incidents were not sufficiently comprehensive to ensure staff had all the information needed to keep people safe... shortfalls in medicines management.
Staff Culture
6/10
✓
Staff reported feeling well supported through regular supervisions and team meetings. The registered manager’s open-door policy and inclusive leadership approach fostered a culture of openness supporting staff to raise concerns.
Staffing Levels
4/10
!
Feedback regarding staffing levels was mixed... others raised concerns about staffing levels, particularly during weekends and evenings, noting that staff appeared stretched... Pre-employment checks were incomplete for some staff.
Training & Dev
6/10
✓
staff and relatives told us they felt staff were appropriately trained, and staff themselves confirmed they received regular supervision, training, and inductions. Records also supported this.
Management
4/10
!
Staff told us they felt supported by the manager and were provided with supervisions... but We found a breach of regulation in relation to good governance. Records were not consistently well-managed across key areas.
Programmes
6/10
✓
There was a varied programme of group and one-to-one activities in place... recent introduction of an activities’ coordinator... cooking, crafts, and singing... trips to the local pub.
Points to consider
Risk assessments and medicine records have gaps, so staff lack clear guidance for safe care.
Risk assessments and medicines records did not always contain sufficient detail to guide staff and ensure safe support... Records relating to variable dose medicines did not always contain sufficient detail.
Staffing feels stretched on evenings and weekends, and some recruitment checks are missing.
concerns about staffing levels, particularly during weekends and evenings... staff described increased workloads... Pre-employment checks were incomplete for some staff, including gaps in employment histories.
Governance and monitoring systems miss issues like poor records, so problems aren't fixed quickly.
We found a breach of regulation in relation to good governance... Quality monitoring systems and records needed to be strengthened to ensure any shortfalls would be identified promptly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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