Working at Wessex House
21-25 Behind Berry, Somerton, TA11 7PB
Operated by Somerset Care Limited
56 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive leadership and a stable team create a positive culture, although basic activities run by volunteers and agency staffing reliance are drawbacks."
Safety & Risk
7/10
✓
All staff understood their responsibility to keep people safe... Risks... assessed with actions in place... Medicines were well managed... Staff were encouraged to... report any concerns straight away
Staff Culture
7/10
✓
There was an open and inclusive culture... Staff felt that the working culture... was supportive. Comments included... 'I feel really supported here. Many of the staff have worked here for years'
Staffing Levels
6/10
✓
The home employed sufficient staff to keep people safe... Agency staff supported the home... staff confirmed 'Yes I would say we do well with staffing... Agency also support the home'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: All staff said they received an induction which was linked to the Care Certificate... Training for all the organisation's mandatory subjects was reviewed and updated as necessary
Management
7/10
✓
People and staff felt positive about the registered manager... The registered manager and clinical lead demonstrated effective leadership skills... staff comments: 'I cannot fault the support... managers have been really supportive'
Programmes
5/10
!
Per 2019 comprehensive inspection: People were supported by many volunteers... regular coffee mornings, knitting, crafting and music events... ducklings hatched... Trips to visit a local horse charity... donkeys and reindeers visiting
Points to consider
The role is mostly routine personal care with basic group activities like coffee mornings, crafts, and animal visits run by volunteers instead of specialist programmes.
Per 2019 report: People were supported by many volunteers to help run activities... raffles, regular coffee mornings, knitting, crafting and music events... ducklings... donkeys and reindeers
Staffing is adequate but relies on agency workers and staff doing extra shifts to cover leave and sickness.
Staff helped to cover annual leave and sickness by working extra shifts. Agency staff supported the home, which were block booked in advance where possible
Only standard mandatory training and basic induction with some career support, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: All staff said they received an induction which was linked to the Care Certificate. Training for all the organisation's mandatory subjects was reviewed
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews