Last updated: 10 February 2026
"Staff feel valued with good teamwork, training and safety learning, but basic group activities lack variety."
The registered manager ensured that any accidents or incidents were used as a learning opportunity and shared lessons learnt with the staff team. After each incident/accident there was a thorough analysis to assess if any action was needed.
Staff felt positive about the culture of the organisation and valued by the management team.
Staffing levels were determined according to peoples assessed needs. There were sufficient staff to ensure that people were safe. Staff confirmed that they had time to carry out their roles.
Staff we spoke with told us the training and supervisions provided them with the skills required to undertake their role safely. One member of staff told us, 'I get lots of supervisions and any training I want.'
The service was well-run. Staff understood their roles and responsibilities and told us that they worked well as a team.
People had access to a range of group activities such as games and craft sessions. We observed people taking part in artwork and being warmly encouraged by the staff.
Only basic group activities like games and crafts, so the job lacks variety beyond routine care.
People had access to a range of group activities such as games and craft sessions.
Staffing is sufficient to keep people safe, but nothing special like stable teams or light workloads.
There were sufficient staff to ensure that people were safe. Staff confirmed that they had time to carry out their roles.
Standard training with supervisions and shadowing, no specialist courses or funded qualifications.
Staff had received training when they first started working at the service and this was updated as necessary. New staff shadowed experienced staff until they were confident to work alone and had been deemed competent.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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