Last updated: 9 February 2026
"Great leadership and positive team atmosphere with strong safety, but agency staff cover rota gaps."
Regular infection control audits were undertaken to ensure standards were maintained. [...] We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Per 2017 comprehensive inspection: Staff spoke positively about working at the home. One care worker told us 'It's a good atmosphere [to work in], and we can get close to the people we support [...] there is no pressure on the floor. We can take a break when we need to, working as a team.'
There were enough staff to care for people safely [...] Agency staff were used to fill any gaps in rotas where regular staff were unavailable.
Per 2017 comprehensive inspection: Staff were well trained [...] nearly all care staff had completed some training in a variety of subjects, such as safeguarding adults, first aid, medication, food hygiene, dementia awareness [...] all staff received a supervision session every three months.
Per 2017 comprehensive inspection: Everyone we spoke to held the registered manager in high regard. A visiting professional said 'She does a grand job!' and a care worker told us that, 'She's fantastic [...] she's there for the people who use the service and for the staff too.'
Per 2017 comprehensive inspection: The service employed an activity coordinator, and regular activities were arranged [...] contracting visiting entertainers and arranging trips out to the local area. On the second day [...] the service held a Christmas party.
Agency workers cover gaps when regular staff are unavailable, so you might work with unfamiliar team members.
Agency staff were used to fill any gaps in rotas where regular staff were unavailable.
Only standard training like first aid, medication, and dementia awareness with regular supervisions, no specialist courses or funded qualifications for career growth.
Per 2017 comprehensive inspection: nearly all care staff had completed some training in a variety of subjects, such as safeguarding adults, first aid, medication, food hygiene, dementia awareness and safer people handling.
Activities coordinator runs regular outings, entertainers, and events like parties, but nothing specialist or innovative to add variety to your day beyond basic personal care.
Per 2017 comprehensive inspection: The service employed an activity coordinator who arranged communal activities on a daily basis, including contracting visiting entertainers and arranging trips out to the local area.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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