Working at Wentworth Residential Home
59 South Street, St Austell, PL25 5BN
Operated by Mrs Nancy Gilbert & Mrs Pauline Stockman & Mrs Heather Powell
20 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.9/10
Key Finding
"Strong leadership, proud staff like an extended family and stable staffing without agency use, although activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
2021 IPC inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, infection policy up to date'; per 2018: safe medicines, good risk management
Staff Culture
9/10
✓
Per 2018 comprehensive inspection: 'Staff said they were proud to work at Wentworth... "The people are lovely. It's lovely here we [staff] work well as a team."... common theme of them being an "extended family"'
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'Any gaps in staffing were met by existing staff which has meant that the service has not needed to use agency staff... sufficient numbers of suitably qualified staff on duty'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'in house training programme... all mandatory and relevant staff training was up to date... new staff had completed the Care Certificate... working towards a Diploma in Health and Social Care... one-to-one supervision and appraisals'
Management
8/10
✓
Per 2018 comprehensive inspection: 'Staff had a positive attitude and the management team provided strong leadership and led by example... managers listen to you and think about what you are saying and act on it.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'A programme of activities for the month was on display... art sessions with a local artist, outings to various attractions on the service's mini bus, outside entertainers, quizzes and keep fit'
Points to consider
Activities are regular but basic like quizzes, art sessions and outings with no dedicated coordinator or specialist programmes to enrich the role beyond routine care
Per 2018 comprehensive inspection: 'programme of activities... art sessions with a local artist, outings... entertainers, quizzes and keep fit'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews