Last updated: 10 February 2026
"Staff feel supported by the approachable new manager with ongoing training and strong safety, but no registered manager yet and limited activities hold it back."
Effective safeguarding processes in place, people received their medicines safely, risks were assessed and monitored
Staff told us they felt supported and valued by the new manager: 'Yes things are lot better [manager] is really nice and approachable'
Sufficient numbers of staff were on duty to support people's care and social needs but not all recruitment checks had been obtained
The manager had a training programme... Each staff member had been provided with a training programme which was ongoing throughout 2023 and 2024
No registered manager in post but new manager in place and applying: staff say 'The manager is around now all the time which is helpful' and '[manager] is really nice and approachable'
Per 2019 report: people told us they enjoyed... the range of activities (no further details provided)
No permanent manager registered yet, even with a new one in place.
At the time of the inspection there was not a registered manager in post
Recruitment missed some checks on new staff before they started.
not all checks had been obtained to ensure staff were suitable
No activities programme or coordinator, so the role is mostly routine personal care.
No specific activities or engagement programmes described
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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