Working at Wentworth Grange

The management team had a proactive and positive culture of safety; improvements made since last inspection, no longer in breach; staff had training and good understanding of safeguarding.

The management team closely monitored staffing levels to ensure people’s needs were readily met. They had recently increased the number of staff on nightshift; a staff member said there is enough time/staff to complete what needs to be done.

Since the last inspection the provider had created a management team who together oversaw all aspects of service; staff reported the registered manager was approachable and encouraged them to go the extra mile.

The activities team were passionate about the role and had carefully developed a programme of events which were tailored to everyone’s tastes, including 1-1 sessions, community outings, fine dining, speakers, beautician, knitting for charity and links with local schools.