Last updated: 9 February 2026
"Staff feel supported by the manager and benefit from an open culture with strong safety plans, but staffing needs extra help in crises and activities lack a dedicated coordinator."
People had positive behaviour support plans (PBS) which helped staff to support people consistently. These were regularly reviewed. Staff understood these plans.
People and staff benefited as there was an open and inclusive culture in the service. Staff told us the registered manager was very firm but fair, approachable and utterly supportive.
There were enough staff available to provide care to meet people's needs safely.
Per 2018 comprehensive inspection: Training records confirmed there was regular training provided for staff. Recent training sessions staff had attended included responding to behaviours that may challenge, understanding mental health and medicines management.
Staff told us they felt really supported by the registered manager and felt fully confident to approach them any time.
Per 2018 comprehensive inspection: There was a broad range of activities on offer at the home. Timetables had been planned with people that set out their choices of plans for the week. One person's activity plan included skills sessions, swimming, shopping and lunch out of the home.
Staffing levels are adequate but extra staff have to be brought in during crises.
When needed, additional staff were booked to provide additional support to people who needed it.
Activities follow a weekly timetable with outings like swimming and shopping, but no dedicated coordinator or specialist programmes.
Per 2018 comprehensive inspection: Personal activity plans seen were in a seven day time table format. One person's activity plan included skills sessions, swimming, shopping and lunch out of the home.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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