Last updated: 9 February 2026
"Hands-on leadership from nurse directors and a supportive staff culture, although activities lack innovation beyond routine group clubs."
Staff had a positive and proactive approach to risk management and staff regularly reviewed and adapted their practices to ensure people were kept safe. The provider had made improvements to ensure medicines were safely managed.
Staff told us they felt supported by the management team. [...] One staff member told us, 'I never want to work anywhere else because the work ethic here is amazing. The [provider] is wonderful to work for, the service is managed really well, communication is great, you feel really well supported'
There were enough staff to meet people's needs. [...] Staff confirmed staffing levels were appropriate and consistently maintained. We observed a calm and relaxed atmosphere in the home with staff going about their duties in an unhurried way.
Staff received effective training and support. A senior carer had dedicated time to deliver training and support to care staff. Staff had individual training and development plans and received individual and group supervisions. [...] Training was also provided on topics related to the needs of people who used the service such as dementia and epilepsy.
The directors of the care provider continued to take an active part in the day to day running of the home. They were both registered nurses and in addition to their management roles they continued to take an active part in the delivery of care.
People had access to a wide range of personalised activities. The provider ran regular specialist groups such as a book club, gardening club and a choir called the 'Welly Warblers.' At Christmas people told us the choir moved around the home singing carols [...] a range of daily activities were provided such as group games, quizzes and a shop.
Activities are regular group ones like book club, choir and gardening, but nothing specialist or innovative to make the job more varied beyond basic care.
The provider ran regular specialist groups such as a book club, gardening club and a choir called the 'Welly Warblers.' [...] a range of daily activities were provided such as group games, quizzes and a shop.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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