Working at Wellington Grange
Broyle Road, Chichester, PO19 6ED
Operated by Colten Care Limited
76 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"A positive culture and robust safety systems stand out, but unreliable quality checks missed sloppy records and inconsistent staff background verification."
Safety & Risk
8/10
✓
There were robust systems for monitoring incidents and accidents. [...] a reduction in falls for a person following the introduction of an alarmed mat.
Staff Culture
8/10
✓
People, their relatives and staff all described a positive culture at the home. Staff told us, 'It's a really special team. We all work together.'
Staffing Levels
5/10
!
The registered manager did not have a consistent system for ensuring that all checks had been completed.
Training & Dev
6/10
✓
There were systems in place to review and address staff training needs, including when incidents identified areas for learning.
Management
5/10
!
Systems for monitoring quality were not always robust and this had led to some inconsistent practice.
Programmes
6/10
✓
People told us there were opportunities to take part in activities and hobbies that interested them. We observed people attending a Thai chi activity.
Points to consider
Bosses missed some issues with sloppy records and practice because their quality checks were not fully reliable.
Shortfalls in the provider's systems for monitoring quality had not identified inconsistent practice and some inaccurate records.
They were not consistent in checking new staff backgrounds properly, even though they fixed it after the inspection.
The registered manager did not have a consistent system for ensuring that all checks had been completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews