Working at Wellington and Longforth House
Longforth Road, Wellington, TA21 8RH
Operated by Wellington Care (Somerset) Limited
43 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff receive strong training and supervision and feel positive about the management team, but agency workers cover some shifts and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Monthly monitoring of accidents/incidents were used to identify any themes or trends needing further action to reduce risk... staffing levels were maintained at similar levels throughout the day.
Staff Culture
7/10
✓
Staff were positive about the home and the leadership of the management team... effective channels of communication for the staff team.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were adequate numbers of staff on duty to keep people safe and meet their physical needs.
Training & Dev
8/10
✓
Staff received robust induction, training and supervision... improved in house training and staff development... dementia training... regular individual supervision meetings... Care Certificate... encouraged to develop further qualifications and apprenticeships.
Management
7/10
✓
Staff were positive about the home and the leadership of the management team. The registered manager had an 'open door' policy.
Programmes
5/10
!
Recruiting a new activity person... In the interim, staff were undertaking activities... colouring… nails done… music… outings to football and garden centres. People had completed a life history.
Points to consider
Staffing levels are enough but some shifts are covered by agency workers.
We also spoke with two agency staff working at the home to ask their views.
No dedicated activities coordinator right now so care staff do basic activities like colouring, nails and music.
the registered manager was recruiting a new activity person for the Wellington unit. In the interim, staff were undertaking activities with people. They told us, 'Some love colouring… I like going around and asking if they want their nails done' and 'We do activities in the afternoon… always listen to music'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews