Last updated: 9 February 2026
"Excellent management with an open-door policy and positive culture, although staffing gets busy at times and training is basic."
'We were assured the service were following safe infection prevention and control procedures to keep people safe... using PPE effectively and safely, accessing testing for people and staff.' (2020 inspection)
Per 2018 comprehensive inspection: 'The service has benefited from a strong focused leadership with an open and positive culture... Staff told us, "I feel confident speaking out if I feel something isn't right".'
Per 2018 comprehensive inspection: 'staffing levels were adequate to meet people's needs... Staff told us, "I feel we have enough" and "Everyone works well together and yes we have enough".'
Per 2018 comprehensive inspection: 'Staff received induction and on-going training... Staff were supported by way of regular supervision, appraisal and access to management.'
Per 2018 comprehensive inspection: 'Staff told us, "[Manager's name] is excellent, she is always helping out on the floor", "The manager is brilliant, she is very fair with her staff and always wanting to drive improvements" and "There is always an open-door policy".'
Per 2018 comprehensive inspection: 'an activities person was employed to work at the home for five days of the week... staff encouraged people to join in activities, supported people to play bingo, chair exercise to music and singing to music.'
Staff numbers are enough to get by, but it can get busy at times and the manager has to help out.
Per 2018 comprehensive inspection: 'Staff told us, "It can be busy as you would expect, but we have a really good team here and the manager will always help us out if we are struggling".'
Just the usual training and supervisions, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: 'Staff received induction and on-going training to enable them to meet the needs... regular supervision, appraisal.'
Activities are regular with a coordinator, but basic like bingo and exercises, no special innovative programmes.
Per 2018 comprehensive inspection: 'Activities included dementia friendly resources... play bingo, chair exercise to music and singing to music.'
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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