Working at Wellfield
200 Whalley Road, Accrington, BB5 5AA
Operated by Wellfield and Henley House Limited
29 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Hands-on leadership and supportive culture for staff, but staffing lacks stability details and training had recent gaps."
Safety & Risk
7/10
✓
We were assured that the provider was using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed... infection prevention and control policy was up to date. From 2022 targeted inspection.
Staff Culture
7/10
✓
Staff told us they felt well supported and received regular supervision during which they were able to discuss their professional development. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
We observed a good staff presence and received positive responses from people in relation to staffing levels. A person said, 'I am happy that there are sufficient staff.' Per 2019 comprehensive inspection.
Training & Dev
5/10
!
In May 2019, the registered manager had realised that some staff members were behind with completion of some areas of essential training. They had put systems in place to ensure compliance was achieved by July 2019. Per 2019 comprehensive inspection.
Management
7/10
✓
The manager is hands-on and I must admit that, initially, I didn't realise she was the manager. She leads by example and they [the staff] follow suit and all seem approachable. Per 2019 comprehensive inspection.
Programmes
6/10
✓
I really enjoy the exercises when the activities coordinator comes in. I play cards and enjoy singing and dancing... the activities coordinator has really helped us. She has 'healing hands'. Per 2019 comprehensive inspection.
Points to consider
Staff numbers are enough to get by but no details on team stability or agency use so shifts could feel pressured at times.
A person said, 'I am happy that there are sufficient staff.' Per 2019 comprehensive inspection.
Training is standard induction and essentials but had gaps until recently fixed with no specialist courses.
In May 2019, the registered manager had realised that some staff members were behind with completion of some areas of essential training. They had put systems in place to ensure compliance was achieved by July 2019. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews