Last updated: 9 February 2026
"Supportive management and good training, but inconsistent team working and basic activities hold it back."
Although there were some gaps in weekly medicines monitoring records, daily monitoring of medicines ensured errors were immediately identified and acted upon
some staff told us team working was not always good... one staff member said, 'I don't always feel we get enough information.' Another staff member said, 'When we raise concerns, we don't always hear back'
We saw there were enough staff on shift to support people's needs... One said, 'Sometimes we have to ask a manager or a staff member from another unit to help out if there is an incident'
Per 2018 comprehensive inspection: Staff had completed essential training... Other staff members told us they had been supported to complete vocational qualifications relevant to their roles.
Staff were generally supportive of the management, but some felt that team work and information could be improved.
Per 2018 comprehensive inspection: People were supported to participate in activities... 'I am going to the sing song group... working out words, dancing, exercise, and singing.'
Staffing is adequate but you sometimes need help from other units or managers during busy times or incidents.
Sometimes we have to ask a manager or a staff member from another unit to help out if there is an incident
Some staff do not always get enough information or feedback when they raise concerns.
one staff member said, 'I don't always feel we get enough information.' Another staff member said, 'When we raise concerns, we don't always hear back so it feels like they haven't done anything.'
Only basic group activities like singing and exercise, no activities coordinator or special programmes to make the job more varied.
Per 2018 comprehensive inspection: 'I am going to the sing song group this afternoon... working out words, dancing, exercise, and singing.'
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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