Working at Wellesley
Landkey Road, Barnstaple, EX32 9BZ
Operated by N and L McCowen-Smith
12 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Strong leadership, stable staffing and a happy culture, although activities lack specialist programmes or innovations."
Safety & Risk
8/10
✓
Incidents had led to detailed investigation and lessons learned, with positive outcomes which protected people, with minimal restriction. An electronic system for medicines management helped to reduce risk to a minimum.
Staff Culture
8/10
✓
We saw banter and fun and there was a relaxed and happy atmosphere. Staff felt fully supported. They said they could take any query to the registered manager.
Staffing Levels
7/10
✓
People benefitted from sufficient staff to meet their individual needs in a timely manner. Turnover of staff was very low. The providers lived on site, worked with staff and covered any staffing shortfalls.
Training & Dev
7/10
✓
Staff received training in conditions relevant to people's health care needs. This included, autism, swallowing difficulties and epilepsy. Staff received regular supervisions and appraisals, to support them to deliver care to the expected standard.
Management
8/10
✓
Care and support was led by the registered manager, who was very visible at the service and led by example. People said they would go to (the registered manager) with any issue or concern, and this was witnessed throughout the visits.
Programmes
6/10
✓
People had a variety of activities available to them. These included arts and crafts sessions, café visits, swimming, a local visiting singer, visiting local places of interest and clubs. The service provided people with a well-equipped gym.
Points to consider
Only regular activities like arts, crafts, swimming and outings, no specialist programmes or creative innovations to enrich the role.
People had a variety of activities available to them. These included arts and crafts sessions, café visits, swimming, a local visiting singer, visiting local places of interest and clubs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews