Working at Wellburn House

Enough staff usually but occasional gaps in shifts when people call in sick, so kitchen and cleaning staff cover care duties.

We looked at the duty rota and noted there were occasional gaps in it if staff were absent from work... all staff including kitchen and domestic staff were trained in care. Per 2018 comprehensive inspection

Only standard mandatory training plus the care certificate and supervisions, no specialist courses or funded qualifications.

Records confirmed that staff had completed mandatory training... access to more formal vocational training such as the care certificate... supervision and appraisal. Per 2018 comprehensive inspection

Regular activities programme with coordinator and community links like school visits, but no named specialist approaches to make the job more varied.

Dedicated activity co-ordinators who facilitated a range of activities including quizzes, puzzles, bingo and pampering... partnerships with local schools... Age UK. Per 2018 comprehensive inspection