Working at Welland House - Occupation Road
1 George Hattersley Court, Corby, NN17 1EA
Operated by Voyage 1 Limited
12 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel well supported by approachable managers with good training and sufficient numbers, but poor incident reporting to the regulator and limited activities are concerns."
Safety & Risk
4/10
!
The service did not always notify the Care Quality Commission (CQC) of certain events and incidents, as required. We found three safeguarding alerts had been raised by the service to the local authority, after medication errors had been discovered, but they had not been sent in to the CQC.
Staff Culture
6/10
✓
A staff member told us, 'The office door is always open. All the management staff are very approachable.' Another staff member said, 'The communication within the team is very good.'
Staffing Levels
6/10
✓
Staffing numbers were sufficient to meet people's needs. During our inspection we saw that people had the support they needed from care staff who were available for people at all times.
Training & Dev
7/10
✓
Staff had received the training they required to do their jobs... Additional training had been arranged about people's specific needs, for example, percutaneous endoscopic gastrostomy (PEG) training.
Management
6/10
✓
Staff were well supported by the registered manager and senior team, and had regular one to one supervisions. The staff we spoke with were all positive about the senior staff and management in place.
Programmes
4/10
!
People had been involved in Halloween themed crafts sessions and were preparing for a Halloween disco. Staff also told us that they had recently taken people on a cruise ship holiday.
Points to consider
Staff made medication errors that triggered safeguarding alerts, but these weren't reported to the regulator.
We found three safeguarding alerts had been raised by the service to the local authority, after medication errors had been discovered, but they had not been sent in to the CQC to notify us.
Only basic activities like crafts, discos, and occasional outings, no dedicated coordinator or regular varied programme.
We saw that people had been involved in Halloween themed crafts sessions and were preparing for a Halloween disco. Staff also told us that they had recently taken people on a cruise ship holiday.
Management didn't always report certain incidents and events to the regulator as required.
The service did not always notify the Care Quality Commission (CQC) of certain events and incidents, as required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews