Working at Welland House Care Centre
Lime Grove, Malvern, WR13 6LY
Operated by Welland House Care Centre Limited
51 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by approachable managers and enjoy a positive team culture, but basic activities, standard training and some temporary staffing make the job mostly routine."
Safety & Risk
8/10
✓
The provider had considered and adapted one part of the home to be used as a designated setting, with its own entrance to minimise the risk of cross infection. Management had implemented safe infection control systems in line with current guidance.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: '[Registered manager's name] reflects on what we do. She talks to us about any incident or concerns and wants us to be team players, so people are well looked after. This means it's a pleasure working here.'
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: People were supported by a mixture of permanent and temporary staff.
Training & Dev
5/10
!
Per 2017 comprehensive inspection: Staff told us the training they had received was linked to the needs of the people living at the home.
Management
7/10
✓
Per 2017 comprehensive inspection: Staff were positive about the way the home was managed and told us they found the registered manager and senior staff approachable.
Programmes
4/10
!
Per 2017 comprehensive inspection: Staff gave us examples of things people enjoyed doing such as art and craft, gentle exercise and music therapy.
Points to consider
Just basic activities like art, crafts, exercise and music therapy, so the job is mostly routine personal care with little variety.
Per 2017 comprehensive inspection: Staff gave us examples of things people enjoyed doing such as art and craft, gentle exercise and music therapy.
Only standard training to match what residents need, no specialist courses or funded qualifications for staff.
Per 2017 comprehensive inspection: Staff told us the training they had received was linked to the needs of the people living at the home.
Staffing is adequate but uses some temporary workers and gets busy at mealtimes.
Per 2017 comprehensive inspection: People were supported by a mixture of permanent and temporary staff. Two members of staff said there were times when they were busy, such as mealtimes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews