Last updated: 9 February 2026
"Staff feel supported by hands-on management, good training and positive morale, but adequate staffing without strong retention and basic activities hold it back."
Safeguarding incidents were taken seriously, fully investigated and action taken to learn from them to further improve the safety of the service
Staff told us they felt well supported by the management team and morale was good. The manager is hands on here, we all work together
There were enough staff deployed to ensure people received appropriate care and support. Staffing levels were monitored by the management team
Staff had received bespoke training to enable them to care for the individuals living within the home. Staff told us they received good training and development opportunities
The acting manager had a clear focus and continued to work alongside staff. Staff told us they felt the acting manager was working with them
People had access to a good range of activities and social opportunities. For example, going on walks, shopping, going to the pub, football or doing arts and crafts
Staffing is adequate to meet needs, but nothing special with no details on staff staying long-term or low use of agency workers
There were enough staff deployed to ensure people received appropriate care and support. Staffing levels were monitored by the management team and ensured contracted hours required for people's support were in place
Activities are regular but basic like walks, shopping and arts and crafts, with no specialist programmes or coordinator to make the role more varied
People had access to a good range of activities and social opportunities. For example, going on walks, shopping, going to the pub, football or doing arts and crafts
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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